Refund Policy

BeNote Copier provides digital software products and subscriptions. Due to the digital and immediately accessible nature of the software, all sales are generally final and non-refundable once a license has been issued and the software has been accessed.

By completing a purchase, you acknowledge that you have read and understood the nature of the product, including the disclaimers and risk disclosures provided on this website.

BeNote Copier will not issue refunds based on:

• Trading losses experienced while using the software
• Dissatisfaction with trading results
• Market conditions or volatility
• Broker performance or execution quality
• VPS or internet connectivity issues
• Change of mind after accessing the software

Trading involves substantial risk. The software does not guarantee profits, and losses are a normal part of trading.

Refund requests may be considered at our sole discretion in the following limited circumstances:

• Duplicate charges due to a billing error
• Charges made after a confirmed cancellation
• Technical inability to access the software due to a verified platform error on our end

Refund requests must be submitted within 7 days of the charge by contacting support with full details.

You may cancel your subscription at any time through the Customer Portal under Billing settings.

Upon cancellation, your license will remain active until the end of the current billing period. No partial refunds are provided for unused days in a billing cycle.

Filing a chargeback or payment dispute without first contacting our support team may result in immediate suspension of your license and account.

If you have a billing concern, please contact us at support@benotecopier.com before initiating a dispute with your payment provider.

To submit a refund request, contact us with:

• Your registered email address
• Your license key or order reference
• A clear description of the issue

Email: support@benotecopier.com

We aim to respond to all refund requests within 3–5 business days.